Privacy Policy

1. Who we are

This Privacy Policy explains how Cleaning Services GM LLC ("we," "us," "our") handles information in connection with our website, cleaningservicesgm.com, and the residential cleaning services we provide across Marathon, FL and the surrounding Florida Keys.

We built this site to be simple on purpose: it does not run ads, sell data, or track you across other websites. This policy is short because our data practices are.

2. Information we collect

Our website includes a simple contact form (name, email, and message). When you submit it, your message is sent to us by email and kept in our website's form records so we can respond to you — it is not shared with any third party or added to a marketing or newsletter list. You can also reach us directly by text, phone call, or email instead, the same way you'd contact any local business. Whatever you share with us — by form, text, call, or email (your name, phone number, address, email, property details, scheduling preferences) — is used only to respond to your inquiry and, if you book, to provide the service.

Separately, our web host automatically records standard technical information common to virtually every website, such as:

• IP address and approximate location (city/region level)
• Browser type, device type, and operating system
• Pages visited and time spent, for basic server performance and security logs

We do not use this technical data to identify you personally, and we do not run Google Analytics, Meta Pixel, or any other visitor-tracking or advertising script on this site.

3. How we use it

Information you send us by text, call, or email is used only to:

• Provide a cleaning quote and answer your questions
• Schedule, confirm, and carry out the service you book
• Send you a text confirming when a job is complete, or a photo checklist if requested
• Follow up about a recurring service you've already booked

We do not use your contact information for unrelated marketing, and we do not add you to any list without your say-so.

4. How we share it

We do not sell, rent, or trade your information. We may share it only with:

• The specific crew member(s) assigned to your cleaning, so they know where and when to show up
• Our website hosting provider (Hostinger) and standard site infrastructure (WordPress, cache and security services), which process technical data on our behalf to keep the site running
• Law enforcement or a regulator, only if we're legally required to

5. Cookies & technical data

This site uses a small number of technical cookies related to page caching and performance (via our caching plugin) and basic security. These cookies don't track you across other websites and aren't used for advertising. Most browsers let you block or clear cookies in their settings if you'd prefer not to have them.

6. Data retention

We keep client contact and scheduling information for as long as needed to provide service and for reasonable record-keeping afterward (for example, if a repeat client returns after time away). You can ask us to delete your information at any time — see Contact us below.

7. Your choices

You can ask us, at any time, to:

• Tell you what information we have on file for you
• Correct information that's out of date or wrong
• Delete your information, once you're no longer an active client
• Stop texting or emailing you

Just text or call us — see Contact us below.

8. Children's privacy

Our services and website are directed at adults arranging cleaning services for a home or rental property. We don't knowingly collect information from children.

9. Changes to this policy

If we change how we handle information, we'll update the effective date at the top of this page. Continuing to use our site or services after a change means you accept the update.

10. Contact us

Questions about this policy, or want us to delete your information? Reach out any of these ways: